Safety Protocols : COVID-19 Update

June 30, 2021

Special Announcement:

The Provincial Government announced that as of July 1,  Food and beverage venues can extend hours of operation beyond 10:00pm.   As a result, we will continue to extend Clives’Classic Lounge service hours as our customer and employee base returns.

Our Prococols: 

Our industry as a whole has seen a monumental shift in 2020. This shift has caused us to continually adapt to current safety directives as provided by local and provincial health authorities as well as guidance from industry advisory groups. The safety plan for Clive’s was created with the same dedication that we put into our cocktails and emphasizes the harmony between the safety and enjoyment of our team and our guests.

 

Below are some of the changes that we want you to be aware of before you arrive:

 

  • Our team can assist in seating guests but it is no longer mandatory.
  • Guests do not have to wear a mask but it is recommended when moving about the room. 
  • We are able to accommodate small groups with minimal movement of tables provided in our room.
  • There is now bar seating as of July 1.
  • Our cocktail preparation methods have been adapted to minimize contact with glassware
  • Servers will place items on the table for guests to pass whenever possible, to minimize close contact
  • Hand sanitizer is available at the entrance for your benefit

 

Our team is also focusing on following strict protocols for hygiene and sanitation throughout their shift. This includes:

 

  • Tables are sanitized after each use and are not set with any tableware.
  • Our employees wear protective face masks
  • You will have the option to view our menu via your mobile device.  If you don’t have a device or prefer a single use menu, your server will happily provide one
  • The facility is routinely sanitized including elevators and high touch points. Hand sanitizer is available throughout the lounge
  • Payment terminals are sanitized before and after every use and touchless payment is encouraged
  • Employees who are unwell are required to stay home

 

If you have any questions about our policies and procedures, please do not hesitate to contact us. We acknowledge that the look and feel of your experience may be different than you remember, however we promise that the product you enjoy will be to the same high standard – and so worth it.

 

Shawn Soole

Executive Barkeep
Clive’s Classic Lounge